Privacy Policy

What data we collect

The personal data we collect from you includes:

  • questions, queries or feedback you leave, including your email address if you contact us
  • your email address and subscription preferences when you sign up to any of our email alerts
  • how you use our emails - for example whether you open them and which links you click on
  • your Internet Protocol (IP) address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques

The legal basis for processing this data is to perform a task in the public interest that is set out in law and is statute based.

What we do with your data

The data we collect may be shared with supplier organisations, other government departments, agencies and public bodies.

We will not:

  • sell or rent your data to third parties
  • share your data with third parties for marketing purposes
  • We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

    How long we keep your data

    We will only retain your personal data for as long as:

    • it is needed for the purposes set out in this document
    • the law requires us to

    In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.

    Children’s privacy protection

    Our services are not designed for, or intentionally targeted at, children 17 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 17.

    Where your data is processed and stored

    We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

    Your personal data may, throughout the course of its processing on our website, may be transferred outside of the European Economic Area (EEA). Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA.

    How we protect your data and keep it secure

    We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

    We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

    Your rights

    You have the right to request:

    • information about how your personal data is processed
    • a copy of that personal data
    • that anything inaccurate in your personal data is corrected immediately

    You can also:

    • raise an objection about how your personal data is processed
    • request that your personal data is erased if there is no longer a justification for it
    • ask that the processing of your personal data is restricted in certain circumstances

    If you have any of these requests, get in touch with us.

    Changes to this policy

    We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

    If these changes affect how your personal data is processed, we will take reasonable steps to let you know.

    Contact us or make a complaint

    Contact the Data Protection Officer (DPO) if you:

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